We proudly emphasize the fact that Medika is the primary supplier for about 70% of its customers and acts as a link between more than 450 suppliers and 3,000 customers throughout Croatia.
Medika offers its partners and customers individual approach and understanding of their current and future needs.
Aware of the fact that business partners are easier to attract than keep, our imperative is to establish ourselves with the quality of service, fulfil all requirements and exceed our partners’ expectations.
Understanding customers’ wants and needs is the key to our success. Medika’s competent and professional employees maintain constant contact with current and potential users of our wholesale services and inform them about all novelties on the healthcare market.
In the public procurement system in healthcare, Medika is a supplier with the highest number of awarded contracts and a supplier with the highest financial value of awarded contracts in Croatia in the field of medicines and medical products.
Telesales for business entities
As a pharmaceutical wholesaler, we are focused on doing business only with business entities, primarily pharmacies, hospitals and other businesses in the healthcare sector. Everyday contact with our customers takes place via telesales and our professional employees are there for them, not only to take their order, but also to hear their needs and opinions.
Taking orders via e-mail for business entities
In today’s world quick response is necessary to meet the needs of all customers in the shortest possible time. One of the ways that enables easy and fast orders is e-mail, which has been recognized and used by more than 80% of our customers.
Contact us at prodaja@medika.hr.